Before going online, it is important to have a grasp of what to expect. Once you're online, you need to know how to protect yourself and deal with some Internet annoyances.

Understanding the web services on offer, how to register a domain name, the necessary software, design and back up technical support will help clear the way for successful dealings on the Internet. Learning about spam, spyware and phishing scams will ensure you don't fall foul of online con-artists.

Choosing an ISP
This section deals with finding the right Internet service provider and what to expect of them.

Performance and Costs
This section deals with the running costs of using the Internet; it's software and fees.

Domain Names
This section deals with registering a domain name for an Internet address and the mechanics behind it.

Spam
This section deals with the unsolicited junk mails that can infiltrate your email inbox, and how to avoid them.

Spyware
Learn how to avoid spyware. Spyware is computer software that steals personal information from your computer without your knowledge.

Phishing
Don't get caught in the Net! Phishing e-mails try to fool people into divulging their personal financial information using fake websites.

Virus Infected Spam
Victorian consumers are being advised to be on the look out for virus infected spam emails claiming to be from airline companies.