When renting a property, the agent/landlord may request a bond from the tenant, before they move into the property. This is a refundable amount of money, and there are rules about how much it should be, who it is paid to and how to retrieve it.

In this section:

Taking a bond
covers the maximum amount of bond a agent/landlord can ask for, describes the bond lodgement process, and bond refunds.

Making a claim
provides information on how to make claim, what to do when you cannot agree with your tenant, what to do in a shared tenancy, Director of Housing bond loans, and what to do when the tenant or landlord is deceased.

Tenant transfer
covers what to do when there is a change of tenants during the course of a tenancy.

Agent/Landlord transfer
covers what to do when there is a change of agent/landlord during the course of a tenancy.

Frequently Asked Questions
lists frequently asked questions and answers about rental bonds.