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How do I register a business name? Restrictions on Business Name Registration Responsibilities of a Business Name Owner Registering a Business Name Online Updating Business Details Cancelling a Business Name Registration Find an Existing Business Name Co-operatives About Co-operatives Before You Register Operating as a Co-operative Registering a Limited Partnership Forms and Fees Getting what you paid for Lay-bys and Vouchers Pre-paying a Funeral Refunds and Repairs Rights and obligations Shopping from Home Internet Shopping Mail Order and Direct Marketing Contact & Door-to-door Sales Using an Introduction Agency Agent Responsibilities Using a Travel Agent Warranties and Guarantees When Things Go Wrong Forms and Publications Fees and Forms
Associations Clubs & Fundraising Clubs and community groups Starting a club or association Running a club or association Incorporated Associations About incorporated associations How to incorporate Management committee and public officer Rules Annual General Meetings Annual Statements Special Resolutions Statutory obligations Accounting and Auditing Requirements Amalgamation Cancel or Wind Up Dispute Resolution Associations Incorporation Act changes Infringement notices - general information Infringement notice provisions - incorporated associations Fees and forms FAQs Fundraising Fundraising appeals Who should register? How to register Fundraiser responsibilities Donate wisely Infringement notices - general information Infringement notice provisions - fundraising Forms & Publications Patriotic funds About patriotic funds Establishing a patriotic fund Patriotic fund trustee responsibilities Using patriotic funds Closing a patriotic fund How Consumer Affairs Victoria enforces patriotic funds law
Product Safety Banned products Interim bans Permanent bans List of Banned and Regulated Products Pre-Christmas toy inspection - 2008 Regulated products Unsafe products What are the regulated products? List of Banned and Regulated Products Recalled products Voluntary recall Compulsory recall Voluntary recall checklist Toy and nursery safety Line When things go wrong Forms and Publications Product Hazard Alert Useful contacts and links Business Names Registering a Business Name Renewing a Business Name Registration Registering a Co-operative Role and Responsibilities of Directors Find an Existing Co-operative Forms and Publications Limited Partnerships About Limited Partnerships Responsibilities of a Limited Partnership Find an Existing Limited Partnership
Business Names & Structures Business names Registering a business name How do I register a business name? Restrictions on business name registration Responsibilities Registering online Renewing a business name Updating details Cancelling a business name Find an existing business name Fees Frequently asked questions Forms FAQs Co-operatives About co-operatives Before You Register Registering a co-operative Operating as a co-operative Role and responsibilities of Directors Find an existing co-operative Infringement notices - general information Infringement notice provisions - co-operatives Fees Forms & publications Limited partnerships About limited partnerships Registering a limited partnership Responsibilities Forms and fees Find an existing limited partnership Incorporated associations
Business Licensing & Regulation Forms and Publications Apply for a licence online Funeral Providers Owners Corporation Managers Motor Car Traders Estate Agents Courses Forms & Publications Trust Accounts & Audits Disciplinary action Infringement notices - general information Infringement notice provisions - estate agents Sale of Land Act Regulations Conveyancers BLA requirements Conducting a conveyancing business Conveyancers Trust Accounting FAQs Forms and publications If Things Go Wrong Credit Providers Finance Brokers Finance Brokers Ongoing Responsibilities Introduction Agents Prostitution Service Providers Infringement notices - general information Infringement notice provisions - prostitution Second-hand Dealers and Pawnbrokers Dealing with Second-hand Dealers Infringement notices - general information Infringement notice provisions - second hand dealers and pawnbrokers Travel Agents Infringement notices - general information Infringement notice provisions - travel agents Public Registers Trade Measurements
Building & Renovation Home Owners Victoria's 5 Star Standard Starting to Build or Renovate Contracts and Permits Loans and Finance Insurances Buying 'off the plan' Building Stages Home Safety and Maintenance Environmental rebates Swimming Pools Owner-builders Becoming an owner builder Legal Responsibilities Finance and GST Insurance Industry Assistance Buying an Owner Built House Selling an Owner Built House Builders and Tradespeople Becoming a registered Building Practitioner Home Building Contracts Insurance Building Laws Building Definitions Contracts and Permits Approved Forms & Notices - Domestic Building Contracts Act 1995 Builder Insolvency If your builder is insolvent How to protect yourself from builder insolvency When Things Go Wrong Infringement notices - general information Infringement notice provisions - building Forms and Publications Get the Guide for Building and Renovating Useful Contacts and Links FAQs Victorian Bushfires FAQs - Building
Buying & Selling Property Buyers and Sellers FAQs Buying a residential property Selling a residential property Auctions Understanding real estate underquoting Estate Agents Estate Agents (Contracts) Regulations 2008 Complaint Handling and Dispute Resolution Procedures for Estate Agents Licensed estate agents and agents' representatives Estate Agent Trust Account Audits Guidelines for estate agents The Estate Agents (Education) Regulations 2008 Sale of Land Amendment Regulations 2008 Estate Agents Professional Conduct Regulations 2008 Estate Agents General Account and Audit Regulations 2008 Retirement Villages Village Extinguishment of charge/cancellation of notice Laws applying to Retirement Villages Residential Aged Care Services Audio Retirement Villages Guide Residential Parks Apartments & Units Forms and Publications Owners Corporation FAQs New laws for bodies corporate Owners Corporations Forms and Publications Real Estate - A guide for buyers and sellers When Things Go Wrong Useful contacts & links Victorian Bushfires FAQs - Buying & Selling Property
Computers Phones & Internet Buying a Computer Hardware and Software Finance and Leasing Mobile Phones Prepaid and Contracts Plans and Package Deals Phone card tips Handset Features Mobile Ringtones Wallpapers and Logos Insurance Phone Safety Internet Service Providers Spyware Choosing an ISP Performance and Costs Domain Names Spam Virus Infected Spam Shopping Online Safe Shopping Security Online Online Auctions Privacy on the Web Advice for Business Forms and Publications When Things Go Wrong Useful Contacts and Links
Liquor
Credit & Debt Credit Providers Changes to the Credit Provider Registration Scheme Finance and Mortgage Brokers Mortgage Minimisation and Debt Consolidation Finance Brokers Ongoing Responsibilities Getting Credit Credit Cards Comparison Rates Fringe and Micro-lenders Consumer Credit Reports Home and Other Loans Reverse Mortgages Dealing with Debt Repaying your debt Bankruptcy Debt Collection Financial counselling Help with debt-related problems 10 things you should know about credit - A Guide to using credit wisely MoneyHelp Consumer Credit Review Grants Research & Seminars Grants Research Seminars & Conferences When Things Go Wrong Forms and Publications Audio Credit Guide Energy Hardship Guide Useful Contacts and Links FAQs Victorian Bushfire FAQs - Credit and Debt
Motor Cars Getting Started Other Requirements New car buyers get cooling-off rights Buying A New Car Things to consider Contracts and Deposits Finance and Loans Buying A Used Car Licensed Motor Car Trader Private sellers Auctions Buying online Park and sell operations Buying a first car What to look for when inspecting a car Mechanical inspection Selling a car Repairs & Maintenance Choosing a Repairer Quotes and Checking Repairs Taking care of your car Financing and Loans Credit Providers Payment problems Insurance & Warranties Motor Car Traders and Dealers Council Report of Unlicensed Motor Car Traders If things go wrong Resolving a Dispute Infringement notices - general information Infringement notice provisions - motor cars Useful Contacts and Links FAQs Forms and Publications Better Car Deals Guide Council Report of Unlicensed Motor Car Traders Form
Renting Tenants Choosing Accommodation Sharing a rental property Deciding to Rent Sustainable Renting for Tenants Rental Bonds Lease Agreements Paying the Rent Repairs and Maintenance Inspections Family violence and renting - tenants Ending a Tenancy Rights and Obligations Free Regional Renting Seminars Renting Definitions Landlords Lease Agreements Managing Rental Bonds Rights and Obligations Family violence and renting - landlords Sustainable Renting for Landlords Inspections Ending a Tenancy Free Regional Renting Seminars Apartments and Units Forms and Publications Owners Corporation FAQs New laws for bodies corporate Owners Corporations Caravan Parks Beginning a Tenancy Living in a Caravan Park Ending a Tenancy Retirement Villages Choosing a Retirement Extinguishment of charge/cancellation of notice Laws applying to Retirement Villages Residential Aged Care Services Residential Parks Audio Retirement Villages Guide Rooming Houses Share Houses When Things Go Wrong Infringement notices - general information Infringement notice provisions - residential tenancies Forms and Publications Audio Renting Guide Useful Contacts and Links FAQs Victorian Bushfire FAQs - Renting
Scams Chain letter and pyramid selling schemes Computer gambling software scams Domain name renewal notice scams Door-to-door scams Employment schemes Investment financial and real estate scams Lottery scams Money transfer (‘Nigerian’) scams Online car sales scams Overpayment scams Phishing scams Phone or fax back schemes Prize award and merchandise offer scams Psychic clairvoyant and fortune teller scams Rental scams Unauthorised advertising scams (‘blowers’) Weight loss health and medical scams
Shopping Trading & Pricing Top five consumer enquiries Top five consumer complaints Advertising Unfair Contracts About Contracts Unfair Contract Terms Resources How to recognise unfair contract terms Obligations & Responsibilities Unfair Contract Terms Media Releases Case Studies Featured Industries - Health and Fitness Centres Featured Industries - Carpet and Curtain Businesses Featured Industries - Mobile Phone Providers Featured Industries - Vehicle Hire Businesses When Things Go Wrong Lay-bys and Vouchers Refunds Rights & obligations Laws applying to refunds Refund policies Types of refunds & returns Travel advice for consumers Case studies on refunds Cashback schemes and bonus product offers Shopping from home Internet shopping Mail order & direct marketing Contact & door-to-door sales Do Not Knock Dodgy Door-to-Door Tradespeople Shopping online Rights & responsibilities Infringement notices - general information Infringement notice provisions - fair trading Warranties & guarantees Insolvency If you have paid for goods or services and the trader is insolvent If you need a repair and the trader is insolvent How to protect yourself from trader insolvency When Things Go Wrong Forms & publications Useful contacts & links FAQs Dealing with Second-hand Dealers Laws applying to refunds Refund policies Types of refunds and returns Case Studies on refunds Rights and Responsibilities Choosing an Agency Agreements and Contracts Payment Travel Insurance Complaints and Compensation Using Credit Using Recreational Services Useful Contacts and Links
Trade Measurement Trade Measurement Goes Commonwealth Pre-packed Goods New tests for pre-packed frozen fish Meat Petroleum Products Garden and Landscape Materials Firewood Sale of Liquor Types of Instruments Retailers and Supermarket Operators Grain Quality Measurements Trade Measurement Inspectors and Servicing Licensees Licensee Lookup - Length Licensee Lookup - Miscellaneous Licensee Lookup - Volume Licensee Lookup - Weight Weighbridges Educational Material and Links Metrication - information for students Infringement notices - general information Infringement notice provisions - trade measurement When Things Go Wrong Business Consumer Useful Contacts and Links Forms and Publications
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