The following publications are available:

Fact sheets:

• Shopping online
• Online scams
• Getting a refund on the web
• Online auctions
• Spam
• Online security
• Internet service providers (ISPs)
• Privacy on the web
• Domain names
• Top 10 tips for shopping online
• Tips for business
• Buying a computer

Discussion papers:

• Considering the implications of M-Commerce - A consumer perspective
• Online Shopping and Consumer Protection discussion paper
• Web Seals of Approval
• M-commerce
• E-commerce and the Consumer Credit Code

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