Top tips for senior consumers:

• Obtain independent financial and legal advice.
• Fully read and understand any contract terms and conditions before signing a contract.
• Do not be pressured into making important consumer decisions.

Consumer Affairs Victoria recognises that many senior Victorians are making important financial and legal decisions about their retirement. The topics below provide information and resources to help senior consumers to deal with some common issues and pitfalls when making these decisions.

Common issues for senior consumers
Provides information to senior consumers on some common issues and risks.

Consumer Affairs free seniors group presentations
Consumer Affairs Victoria conducts free presentations to seniors groups on a wide variety of consumer issues.

Related links and resources
Provides links to other organisations which deal with issues facing senior Victorians.

Make a complaint
You can use the CAV website to submit a complaint online regarding goods and services you have purchased, real estate agents, the safety of a product, domestic building or renovating issues or a potential scam.