Online:	Make an Enquiry or Complaint
Email:	consumer@justice.vic.gov.au
Address:	Consumer Affairs Victoria 121 Exhibition Street Melbourne 3000 or visit our walk-in service centre: Victorian Consumer & Business Centre 113 Exhibition Street Melbourne 3000 Hours of operation, Monday - Friday, 8.30am - 5.00pm, except public holidays Or find an office near you.
Postal Address:	GPO Box 123 Melbourne 3001
Consumer Affairs Helpline:	1300 55 81 81 Hours of operation, Monday - Friday, 9am - 5pm, except public holidays
Overseas callers only: Interpreter Service:	+61 3 8684 0735 131 450
National Relay Service (NRS):	Those who are deaf or have a hearing or speech impairment can call through the National Relay Service. TTY users, phone 133 677 then ask for 1300 55 81 81. Speak & Listen users (speech-to-speech relay), phone 1300 555 727 then ask for 1300 55 81 81. Internet relay users, connect to the National Relay Service at www.relayservice.com.au for details – and then ask for 1300 55 81 81.
Other languages:	Arabic speaking consumers: 1300 655 503 Russian speaking consumers: 1300 655 503 Vietnamese speaking consumers: 1300 855 110 Chinese (Mandarin and Cantonese) speaking consumers: 1300 726 656
Indigenous Consumers Unit:	1300 661 511