| Answering a question about: - housing and accommodation
- shopping and fair trading
- motor cars
- scams and travelling con men
- clubs and not-for-profits
- licensed and registered businesses.
Resolving disputes between: - businesses
- consumers and businesses
- consumers and builders/tradespeople
- vendors or buyers and estate agents
- landlords and estate agents
- tenants and landlords
- residents and operators of rooming houses/caravan parks/retirement villages
- owners corporation managers and lot owners.
Making a complaint about: - a product or service, including motor cars
- a rental property, caravan park, rooming house or site agreement
- an owners corporation
- a retirement village
- an estate agent or conveyancer.
Dobbing in: Giving feedback about our services. | Tenant vs tenant disputes: for more information, visit the Dispute Settlement Centre of Victoria website. Telephone and internet services: for more information, visit the Telecommunications Industry Ombudsman website. Disputes with electricity, gas and water providers: for more information, visit the Energy and Water Ombudsman website. Business names: for more information, visit the Australian Securities and Investments Commission website. Australian Business Numbers (ABNs): for more information, visit the Australian Business Register website. Commercial/retail leases: for more information, visit the Office of the Victorian Small Business Commissioner website Liquor licensing: for more information, visit the Victorian Commission for Gambling and Liquor Regulation website. Responsible service of alcohol (RSA) requirements: for more information, visit the Victorian Commission for Gambling and Liquor Regulation website. Proof of age cards: for more information, visit the Victorian Commission for Gambling and Liquor Regulation website. First home owner grants: for more information, visit the State Revenue Office website. Stamp duty issues: for more information, visit the State Revenue Office website. |