All owners corporations must keep a letterbox or a sign displaying the current contact details of the owners corporation. This must be up-to-date.
Your owners corporation should:
- ensure that all new residents (whether owners or occupiers) get a copy of the rules
- develop a policy on how day-to-day communication between a lot owner and the owners corporation can be made.
The policy should be part of the rules and may specify:
- how and when to contact the chairperson, secretary or the manager
- what to do if there is an emergency.
This policy should be given to all new lot owners or be displayed on a notice board.
Download the Notification of making, amendment or revocation of rules - Land Victoria form (Word, 31KB).