Manufacturer’s warranties
All new cars come with a manufacturer’s warranty covering any faults and defects. Study the warranty carefully, as details such as the length of the warranty period vary. Identify and correct any faults at the first mechanical service, which should occur soon after delivery.
Repairs
If repairs are required during the warranty period, the car should be taken back to the authorised dealer. However, scheduled services can be done by qualified independent mechanics without affecting the warranty, provided the work is done according to its conditions (manufacturer’s specifications) and genuine parts and lubricants are used.
The Victorian Automobile Chamber of Commerce (VACC) and RACV can provide more information on mechanics.
Extended warranties
Dealers may also offer extended warranties at the point of sale or at the end of a manufacturer’s warranty, usually at an additional cost. Extended warranties may include restrictive provisions on the choice of mechanic and parts used, and/or lock you into a service schedule with a specific dealer or group of dealerships.
Last updated: 10/04/2012