Information on the transition from the insurance-based fire services levy to the Fire Services Property Levy.
Information for estate agents, conveyancers, owners corporation managers, builders and tradespeople, and retirement village operators.
Find out about your rights and obligations when you cancel a lay-by, if the lay-by price changes, or if you are late with a payment.
Download our free app for information on your refund, warranty and lay-by rights - available for iPhone and Android.
Find out more in our fair trading section.
Get information on selling your car privately, with a trade-in, or at auction. We also provide details on transfer of registration and roadworthy certificates.
When you hire a car, you are entitled to a number of ‘consumer guarantees’. Find out how to protect yourself when you hire a car.
The Victorian Supreme Court recently found that private car park operators cannot levy 'parking fines' or prosecute motorists who stay overtime or do not display a ticket. Find out what the decision means for consumers.
Information for motor car traders.
View a complete list of our forms and publications.
Find information about our services in 20 community languages.
Get information on current and past research papers by Consumer Affairs Victoria.
Useful links and telephone numbers if you are having money problems.
Explains the role and responsibilities of the Business Licensing Authority in Victoria and provides contact details.
Useful links and contact details to help you run your business.
A Reservoir real estate agent who failed to submit trust account records to Consumer Affairs Victoria has been suspended for a year, reprimanded and fined $1500.
Over the next six months, Consumer Affairs Victoria is presenting several property seminars at the new Investore in Melbourne’s CBD (233 Collins Street).
Take part in Consumer Affairs Victoria's Facebook challenge on 15 March 2013, to mark World Consumer Rights Day.
Melbourne Magistrates Court has restrained building contractor FNP Pty Ltd and its director, Grigoriy Trunov, from entering into major domestic building contracts until 1 January 2016.
New laws affecting site agreements and dwelling purchase agreements in Victoria come into force on 1 February 2013.
Springvale agent’s representative Michael Minh Le was fined and reprimanded after he and his wife bought a property that his employer was selling -without telling the client, his employer or authorities.
Melbourne Magistrates Court has found that a rooming house operator and its sole director breached Victoria’s residential tenancy laws.
Consumer Affairs Victoria has succeeded in having the director of two building companies disqualified from managing a corporation until 2017.
Rooming house operator Mintrell Pty Ltd has been fined more than $19,000 after pleading guilty to 15 breaches of the Residential Tenancies Act 1997.
Are you planning to rent accommodation online over the Christmas and summer holiday season? Make sure the business you are dealing with is legitimate.
We are Victoria's consumer affairs regulator, creating a competitive and fair marketplace.
© State Government of Victoria (Consumer Affairs Victoria) 2013
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