Information on the transition from the insurance-based fire services levy to the Fire Services Property Levy.
Information for estate agents, conveyancers, owners corporation managers, builders and tradespeople, and retirement village operators.
Find out about your rights and obligations when you cancel a lay-by, if the lay-by price changes, or if you are late with a payment.
Download our free app for information on your refund, warranty and lay-by rights - available for iPhone and Android.
Know how to use your consumer rights when purchases go wrong by playing our new challenge - Party for your rights.
Find out more in our fair trading section.
Get information on selling your car privately, with a trade-in, or at auction. We also provide details on transfer of registration and roadworthy certificates.
When you hire a car, you are entitled to a number of ‘consumer guarantees’. Find out how to protect yourself when you hire a car.
The Victorian Supreme Court recently found that private car park operators cannot levy 'parking fines' or prosecute motorists who stay overtime or do not display a ticket. Find out what the decision means for consumers.
Information for motor car traders.
View a complete list of our forms and publications.
Find information about our services in 20 community languages.
Get information on current and past research papers by Consumer Affairs Victoria.
Reportable data sets we have made available for re-use by the community.
Useful links and telephone numbers if you are having money problems.
Explains the role and responsibilities of the Business Licensing Authority in Victoria and provides contact details.
Useful links and contact details to help you run your business.
Craigieburn estate agent Konstantinos Balasis has been sentenced to imprisonment and must pay more than $200,000 compensation after pleading guilty to trust account fraud offences.
A tribunal has cancelled the estate agent licences of Colin Rounds and his company, after it found he used trust money as a line of credit to support his new business.
Building company Australia's Residential Builder Pty Ltd, trading as ARB Homes, has recently gone into administration.
If you are lucky enough to own or live in a house with a backyard pool or spa, it’s important to understand the dangers it can present to young children and check the safety of your pool fence and gate.
Melbourne Magistrates’ Court has banned Mark William Whittingham as a company director until 2028.
Consumer Affairs Victoria will be at this month’s Victorian Seniors Festival, providing free information and advice covering issues important to older people.
From 1 October 2013, residents of company title properties and stratum title subdivisions will have a more efficient way to resolve neighbourhood disputes.
Consumer Affairs Victoria is warning working-holidaymakers to wary of con artists offering help to find fruit-picking or harvesting jobs, often with ‘free’ accommodation included.
Seven new videos from Consumer Affairs Victoria will help home buyers and sellers prepare for the Victorian property market this season.
Property buyers will be told upfront whether land is in a bushfire-prone area, when changes to Victorian property laws come into effect on 31 July 2013.
We are Victoria’s consumer affairs regulator, helping create a competitive and fair marketplace for businesses and consumers.
© State Government of Victoria (Consumer Affairs Victoria) 2013
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