Information on the transition from the insurance-based fire services levy to the Fire Services Property Levy.
Information for estate agents, conveyancers, owners corporation managers, builders and tradespeople, and retirement village operators.
Download our free app for information on your refund, warranty and lay-by rights - available for iPhone and Android.
Know how to use your consumer rights when purchases go wrong by playing our new challenge - Party for your rights.
Find out more in our fair trading section.
Get information on selling your car privately, with a trade-in, or at auction. We also provide details on transfer of registration and roadworthy certificates.
When you hire a car, you are entitled to a number of ‘consumer guarantees’. Find out how to protect yourself when you hire a car.
The Victorian Supreme Court recently found that private car park operators cannot levy 'parking fines' or prosecute motorists who stay overtime or do not display a ticket. Find out what the decision means for consumers.
Information for motor car traders.
View a complete list of our forms and publications.
Find information about our services in 20 community languages.
Get information on current and past research papers by Consumer Affairs Victoria.
Reportable data sets we have made available for re-use by the community.
Useful links and telephone numbers if you are having money problems.
Explains the role and responsibilities of the Business Licensing Authority in Victoria and provides contact details.
Useful links and contact details to help you run your business.
Victorians should be wary of bogus salespeople posing as members of the emergency services, after a number of reports to Consumer Affairs Victoria.
Consumer Affairs Victoria warns that fake fundraisers may use Tasmania’s bushfires as an opportunity to scam donations.
A final injunction has been issued against Anthony (Anton) Ray Stevens to restrain him from fundraising without a licence.
Victoria Chapter Inc (VCA) and its president Phong Nguyen have given undertakings to comply with fundraising laws after conducting a fundraising appeal for bushfire victims without being a registered fundraiser.
Court action by Consumer Affairs Victoria against two promoters of a bogus business opportunity which claimed to raise funds for charity, has secured more than $45,000 compensation for four Victorian consumers.
We are Victoria’s consumer affairs regulator, helping create a competitive and fair marketplace for businesses and consumers.
© State Government of Victoria (Consumer Affairs Victoria) 2013
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