For free advice about a debt problem or to find a financial counsellor, call Consumer Affairs Victoria on 1300 55 81 81.
For information about types of debt and your options, visit the MoneyHelp website. MoneyHelp is a not-for-profit service supported by Consumer Affairs Victoria.
- Managing bills and debt – MoneyHelp website
How to manage bills and debts, including gas and electricity, rent, water, mortgage, credit card, personal loan and car repayments
- Your debt options – MoneyHelp website
Negotiating with creditors, hardship programs, using your superannuation, bankruptcy, debt agreements, dealing with debt collectors, refinancing
- Tools and tips - MoneyHelp website
Understanding your credit rating, emergency assistance, how to cancel a direct debit, sample letters, finding a lawyer
- Advice in a disaster: insurance, banking and financial hardship
Consumer Affairs Victoria can help with insurance, banking and financial hardship issues in a disaster, such as a storm, flood, bushfire or earthquake.
The Australian Securities & Investments Commission (ASIC) regulates consumer credit.
MoneySmart, the ASIC consumer website, provides information on:
- managing money
- borrowing and credit
- consumer credit regulation
- superannuation and retirement.
Visit the MoneySmart website.
For support agencies
Last updated: 09/05/2013