Information on the transition from the insurance-based fire services levy to the Fire Services Property Levy.
Find out about your rights and obligations when you cancel a lay-by, if the lay-by price changes, or if you are late with a payment.
Download our free app for information on your refund, warranty and lay-by rights - available for iPhone and Android.
Get information on selling your car privately, with a trade-in, or at auction. We also provide details on transfer of registration and roadworthy certificates.
When you hire a car, you are entitled to a number of ‘consumer guarantees’. Find out how to protect yourself when you hire a car.
The Victorian Supreme Court recently found that private car park operators cannot levy 'parking fines' or prosecute motorists who stay overtime or do not display a ticket. Find out what the decision means for consumers.
View a complete list of our forms and publications.
Find information about our services in 20 community languages.
Get information on current and past research papers by Consumer Affairs Victoria.
Useful links and telephone numbers if you are having money problems.
Explains the role and responsibilities of the Business Licensing Authority in Victoria and provides contact details.
Useful links and contact details to help you run your business.
維州消費者事務署是維州消費者事務監管機構。本署的目的是幫助維州民眾，讓
他們成為負責任的知情商家和消費者。
為此，我們開展如下工作：
1300 726 656 中文（普通話和廣東話）顧問
致電 131 450，用英文說出您的語言。隨後請傳譯員致電 1300 55 81 81。
Last updated: 10/12/2012