Report your rooming house concerns

Rooming houses should be:

  • registered 
  • safe 
  • clean.

Help us identify unregistered and sub-standard rooming houses. You do not need to tell us your name. 

Please call our hotline on 1300 365 814 or complete our online form.

Our online forms work on Windows and Apple Mac computers. They are compatible with Internet Explorer, Safari and Firefox only. If you have any problems using the online forms, please call 1300 55 81 81.

This information will be used to help local councils improve rooming house conditions and take action against illegal rooming house operators that fail to register or comply with health and safety standards. 

What is a rooming house?

A rooming house or boarding house is a building in which four or more people, who are not related to the landlord, have separate agreements to pay rent. 

By law, rooming houses must be registered with the local council and meet minimum health and safety standards.

Everyone has the right to live in clean and safe accommodation.

Estate agent obligations

Estate agents should view our Reporting unregistered rooming houses - guidelines for estate agents page.

These guidelines are not for use by individual consumers or other bodies.

Last updated: 28/01/2012

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