Generally, these signs are against the law:
- 'No refund'
- 'No refund on sale items'
- 'No refunds after seven days'
- 'Refunds on unworn items only'
- 'We will only exchange, repair or give credit notes'
Generally, you have a right to a refund when there is a major problem with something you bought. Stores cannot take away this right by claiming they have a ‘no refund’ policy or displaying a ‘no refund’ sign. This also applies to an online store's refunds and returns policy.
A store may display a sign saying ‘No refunds will be given if you have simply changed your mind’.