Efficient and effective internal operations are critical to our ability to be a modern and effective regulator. We continue working on new ways to develop our capability, technology and approach to collaborating with our partner agencies.
We continued to implement a digital first approach with the launch of our new website in June 2017, adding new features and content which provides greater access for Victorians. We are also in the process of making significant enhancements to myCAV, the online portal for businesses who transact with us, which will be delivered later this year.
We continued our contribution to the Government’s Regulation Reform Program to reduce red tape and improve regulatory practices.
Through effective management of our trust accounts, in accordance with relevant legislation, we allocated over $26 million from the Victorian Property Fund to important affordable housing projects.
We enhanced our approach to collaboration with our regulatory stakeholders through the launch of a new partnership strategy.