Unfortunately, scams continue to pose a risk to our community, especially to older Victorians.
We released a survey in June 2017 which showed nearly one in five older Victorians has fallen for a cyber scam. The survey found that 92 per cent of respondents received a scam invitation, with email the most common method of delivery. The Australian Competition and Consumer Commission (ACCC) also reported that people aged 55 and over made 45 per cent of all scam reports across Australia last year, losing almost $26 million.
Scams cause both financial and emotional distress. To give older Victorians the tools to avoid online scams, we launched a new awareness campaign, in partnership with Crime Stoppers Victoria, the Council on the Ageing Victoria, and the Public Libraries Victoria Network. To get the message out, we advertised on Facebook, relevant websites, The Senior magazine, and culturally and linguistically diverse publications.
Older Victorians attended education sessions at their local public library and put their scam knowledge to the test through our Scams Quiz. More than 4,400 consumers completed the quiz this financial year, helping build awareness of how to be scam savvy.
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