Domestic Building Legal Advocacy Service grants

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Request for Service process

We have issued a Request for Service to select a not-for-profit organisation to deliver Victoria’s proposed domestic building rights advocacy service, the Domestic Building Legal Advocacy Service (DBLAS).

DBLAS funding will be made available to the successful candidate or candidates through a grant or grants provided by the Minister for Consumer Affairs, Marlene Kairouz.

The proposed timing of the Request for Service process is set out in the following table:

Request for Service process


Request for Service issued

Wednesday, 26 October 2016

End of period clarifications

Friday, 18 November 2016

Applications close

Friday, 2 December 2016

Applicants notified of outcome of applications

By Friday, 3 February 2017

Execution of funding agreement

March 2017

Services to commence

1 May 2017 (or otherwise by negotiation)

To receive notices about the Request for Service, please register your organisation’s interest by emailing, using the subject line 'DBLAS RFS notices'.

About the Domestic Building Legal Advocacy Service

The Victorian Government has revised Victoria's domestic building consumer protection framework to improve domestic building dispute resolution processes, and reduce the number of domestic building disputes heard at the Victorian Civil and Administrative Tribunal (VCAT). The changes include the establishment of a specialised domestic building dispute resolution service to be provided by Domestic Building Dispute Resolution Victoria (DBDRV), a new independent body replacing Building Advice and Conciliation Victoria.

The Government recognises that due to the complexity of domestic building disputes, some consumers may require additional assistance to protect their rights and avoid detriment, especially in instances where their matter was not resolved through DBDRV. Accordingly, the Government is establishing DBLAS, a limited and selective service providing no-cost or low-cost legal advice and advocacy services for eligible Victorian domestic building consumers in special need of assistance.

The objectives of DBLAS are to provide:

  • tailored information and advice regarding the consumer’s dispute, if it remains unresolved after completing a DBDRV process
  • advice on the merit of a consumer’s case and chances of success at VCAT
  • advice on VCAT processes and procedures and help in preparing consumers to represent themselves at VCAT hearings
  • representation at VCAT hearings (in some limited circumstances)
  • advice or assistance to consumers with VCAT reviews of DBDRV dispute resolution orders where the review is brought by the builder, and with VCAT proceedings resulting from a breach of a dispute resolution order by the builder. DBLAS assistance is not available to assist a consumer seeking the review of a DBDRV dispute resolution order made against the consumer.
  • assistance with the enforcement of VCAT orders
  • assistance to consumers navigating Victoria's domestic building dispute resolution framework, including referrals to appropriate services such as DBDRV, Consumer Affairs Victoria (CAV), the Victorian Building Authority (VBA), or the Victorian Managed Insurance Authority (VMIA), and
  • consumer domestic building policy advice (if requested by CAV).

For more information, view the DBLAS funding guidelines.

Who can apply for a grant to deliver the Domestic Building Legal Advocacy Service?

Applications to deliver the DBLAS can be made by independent Victorian not-for-profit organisations, including Community Legal Centres and other not-for-profit organisations with suitable experience and expertise.

Applications cannot be made by:

  • organisations intending to use the funds for a project outside Victoria
  • universities, TAFEs and other academic institutions
  • for-profit organisations
  • government departments or agencies.

Joint applications (where two or more organisations pool resources and expertise) will be accepted and are encouraged.

How to apply for a Domestic Building Legal Advocacy Service grant

Applications closed on Friday, 3 February 2017.

Successful applications

Applicants will be notified in March 2017.