Contact us - telephone

Before contacting us, we recommend that you first read the relevant advice on this website.

Calling our Helplines costs the same as a local call. Additional charges may apply from mobile or payphones.


1300 55 81 81

Koori Helpline

1300 661 511

International callers

+61 3 8684 0735

Business hours

9:00 am to 5:00 pm (GMT+10)
Monday to Friday
(except public holidays)

Interpreter service

Interpreter service logo

For advice and information in languages other than English, call 131 450 and say the English name of your language. Then ask the interpreter to call 1300 55 81 81.

For more information, view our Other languages section.

National Relay Service (NRS)

National Relay Service logo

If you are deaf or have a hearing or speech impairment, you can call us through the National Relay Service.

TTY users: call 133 677, then ask for 1300 55 81 81.

Speak & Listen users (speech-to-speech relay): call 1300 555 727, then ask for 1300 55 81 81.

Internet relay users: connect to the National Relay Service via the National Relay Service website, then ask for 1300 55 81 81.

Last updated: 19/08/2016

Was this page helpful?