The owners corporation must follow its internal grievance procedure before making an application to VCAT.
VCAT accepts complaints from:
- a manager or former manager
- a lot owner or former lot owner
- the owners corporation
- the occupier or former occupier of a lot
- a mortgagee of a lot
- an insurer under a policy taken out by the owners corporation
- the Director of Consumer Affairs Victoria.
Estimated timeframes to VCAT
COVID-19 has impacted normal timeframes for residential tenancy hearings. VCAT prioritises cases that the renting laws say must be heard within a certain time, and those considered urgent.
To learn more about whether your type of dispute is impacted, visit VCAT hearings during COVID-19 restrictions.
What can VCAT do?
The tribunal can impose penalties for breaches of rules and make a wide range of other orders, such as:
- ordering someone to do something
- imposing a penalty for breaches of rules
- requiring the payment of money owed, as damages or restitution
- varying or ordering a term of a contract void
- appointing or removing a manager
- appointing or removing a chairperson or secretary
- appointing an administrator.
Where to next: