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About Electronic Transactions (ET)

ET allows agents and tenants to undertake bond transactions online, without using paper forms.

In this electronic environment:

  • unique emails replace signatures, to allow validation and approval of the transaction proposed
  • each party to an ET bond has their own secure internet-based user account
  • agents' accounts are multiple use
  • tenants' accounts are single use.

The Residential Tenancies Bond Authority (RTBA) encourages parties who lodge an ET bond to complete all further transactions electronically.

You may swap to the paper-based process; however, this may require additional verification steps (such as photo ID). Once a paper-based form is accepted, the bond cannot be reverted back to ET.

Tenants and Landlords