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What are the benefits of registering for RTBA Online?

The Residential Tenancies Bond Authority (RTBA) Online Level 1 access allows you to:

  • search for bonds by bond number, form number, property address, tenant name and bond value
  • see a bond summary showing the current status and parties to a bond, plus the transaction history
  • see images of the documents submitted including forms, cheques and VCAT orders
  • generate paper forms for bond lodgements, repayment claims, tenant transfers, and agent/landlord transfers
  • download weekly Agent Statements and Agent Bond Lists, and
  • obtain pro forma documents commonly used by agents.

RTBA Online Level 2 access provides all the facilities of Level 1 access plus the ability to generate electronic transactions (ET). Level 2 users must be authorised signatories for the agency because Level 2 access allows:

  • the direct debit of bond lodgement payments from the agency's bank account
  • the authorisation of repayment claims and transfers.
Tenants and Landlords