The Residential Tenancies Bond Authority (RTBA) Online Level 1 access allows you to:
- search for bonds by bond number, form number, property address, tenant name and bond value
- see a bond summary showing the current status and parties to a bond, plus the transaction history
- see images of the documents submitted including forms, cheques and VCAT orders
- generate paper forms for bond lodgements, repayment claims, tenant transfers, and agent/landlord transfers
- download weekly Agent Statements and Agent Bond Lists, and
- obtain pro forma documents commonly used by agents.
RTBA Online Level 2 access provides all the facilities of Level 1 access plus the ability to generate electronic transactions (ET). Level 2 users must be authorised signatories for the agency because Level 2 access allows:
- the direct debit of bond lodgement payments from the agency's bank account
- the authorisation of repayment claims and transfers.