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Bond payment not received after submitting a Bond Claim form

A bond payment may be delayed if:

  • the Residential Tenancies Bond Authority (RTBA) has not received the Bond Claim form
  • there is an issue with the form, such as the signatures not matching.

Please contact your landlord or agent for details, or call the RTBA on 1300 137 164 or email

Tenants and Landlords