To cancel online user access, you can either email the Residential Tenancies Bond Authority (RTBA) at firstname.lastname@example.org, call 1300 137 164 or send a letter providing the:
- RTBA number
- username of the cancelled account, and
- request for the RTBA to cancel the user.
Mail the letter to:
Locked Bag 007
Wendouree VIC 3355