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Changing your registered fax numbers for the RTBA Fax Facility - agents

To update your registered fax number, submit the form ‘RTBA Fax Facility - Request to Update Fax Numbers’ to the Residential Tenancy Bond Authority (RTBA). You can get this form from the agent documents panel once you have logged into RTBA Online.

When the RTBA receives your form, they will change the fax number, capture the Calling Line Identification (CLI) and mail a conditional approval notice to your agency.  

After receiving your first transaction by fax, the RTBA will validate the CLI of the incoming fax number, and mail you a confirmation.

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Tenants and Landlords
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