If a landlord or agent, and a tenant or resident, cannot agree on the division of the bond, either party can apply to the Victorian Civil and Administrative Tribunal (VCAT). VCAT will hear the case and make a decision on how to divide the bond. You must apply to VCAT within 10 business days of the tenant or resident leaving the premises.
After receiving a VCAT order, you must complete and mail a Bond Claim form with the order to:
- Residential Tenancies Bond Authority
Locked Bag 007
Wendouree VIC 3355