If a tenant or landlord is:
- out of contact
- incapacitated, or
- represented by a nominee
you must submit evidence of this when you submit the Bond Claim form.
The evidence may be:
- Power of Attorney, including:
- General Power of Attorney
- Enduring Power of Attorney, or
- a Guardian appointed by the Victorian Civil and Administrative Tribunal (VCAT) or a court.
- a Letter of Appointment.
The tenant or landlord's authorised representative, who is named in the evidence, may sign the Bond Claim form on behalf of the tenant or landlord.
If a tenant or landlord has died, you must provide evidence (death certificate, funeral receipt, cremation certificate or coroner's report) when you submit the Bond Claim form.
If the deceased was a sole tenant or landlord:
If the deceased was a joint tenant or landlord:
- the interests of the deceased tenant or landlord pass to the surviving tenant(s) or landlord(s)
- you do not need to mention the name of the deceased in the Bond Claim form; however, you must still provide evidence (death certificate, funeral receipt, cremation certificate or coroner's report) when you submit the form.