If a tenant or landlord is:
- out of contact
- incapacitated, or
- represented by a nominee
you must submit evidence of this if you are submitting a Bond Claim form or Transfer form when you have signed on their behalf.
The evidence may be:
- Power of Attorney, including:
- General Power of Attorney
- Enduring Power of Attorney, or
- a Guardian appointed by the Victorian Civil and Administrative Tribunal (VCAT) or a court.
- a Letter of Appointment.
The tenant or landlord's authorised representative, who is named in the evidence, may sign the Bond Claim form, Tenant Transfer form, or Agent/Landlord Transfer form on behalf of the tenant or landlord.
If a tenant or landlord has died, you must provide evidence and complete a statutory declaration. For more information, view our If a tenant or landlord dies page.