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If you haven't received your bond money but the status on RTBA Online is closed

To check the repayment status of a bond lodged with the Residential Tenancies Bond Authority (RTBA), go to the RTBA Online website.

On the bond summary screen, expand the repayment details section and read the information.

If you are still unsure of what to do next, call the RTBA on 1300 137 164.

Tenants and Landlords