To downgrade your RTBA Online access from Level 2 to Level 1:
- log in to RTBA Online
- select 'Update Online User Details' from the menu on the left
- select 'Update Online Access Level' from the menu on the left
- select 'Level 1 Access' and click 'Continue'
- confirm the request by clicking 'OK'. Your access level will be downgraded automatically. You can now continue using RTBA Online with access Level 1.