The Residential Tenancies Bond Authority (RTBA) makes a repayment by cheque to ensure the funds reach the right party in cases where your:
- signature does not match the one in the RTBA's Register
- bank account details are not clear or appear to have been altered on the claim form, or
- the direct credit transaction has failed.
For further queries, email firstname.lastname@example.org or call 1300 137 164.