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I provided my bank account number for my bond repayment. Why was a cheque issued to me?

The Residential Tenancies Bond Authority (RTBA) makes a repayment by cheque to ensure the funds reach the right party in cases where your:

  • signature does not match the one in the RTBA's Register
  • bank account details are not clear or appear to have been altered on the claim form, or
  • the direct credit transaction has failed.

For further queries, email or call 1300 137 164.

Tenants and Landlords