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Why do I need to be an authorised signatory to upgrade me to Level 2 RTBA Online access?

Residential Tenancies Bond Authority (RTBA) agents can apply to be a registered user of RTBA Online.

You need to be an authorised signatory to upgrade to Level 2 RTBA Online Access because Level 2 access allows the:

  • direct debit of bond lodgement payments from the agency's bank account, and
  • authorisation of repayment claims and transfers.

Electronic transactions are no different from paper-based transactions – you need to be authorised to sign on behalf of the agency.

Category:
Tenants and Landlords
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