Residential Tenancies Bond Authority (RTBA) agents can apply to be a registered user of RTBA Online.
You need to be an authorised signatory to upgrade to Level 2 RTBA Online Access because Level 2 access allows the:
- direct debit of bond lodgement payments from the agency's bank account, and
- authorisation of repayment claims and transfers.
Electronic transactions are no different from paper-based transactions – you need to be authorised to sign on behalf of the agency.