The Residential Tenancies Bond Authority (RTBA) may not be able to process a bond-related form if you or your landlord/agent have altered details on the form. The RTBA may send a rejection notice to the landlord or agent.
In this situation, you can either:
- complete a new form and have it signed by both parties, or
- provide written consent to alterations in your section of the form. This must include:
- three pieces of information about the bond, such as the bond number, property address and your full name
- consent to the alteration
- your signature, which must match the one registered with the RTBA.
For example, if the bond amount has been altered on a bond lodgement form, either a new form must be completed or the tenant must give the landlord or agent their written consent to the correct bond value.
The landlord/agent can then re-submit the transaction to the RTBA by sending the rejection notice, together with the new bond lodgement form or the consent letters.