To prevent confusion in processing, the Residential Tenancies Bond Authority (RTBA) encourages you to complete and submit the transfer request before submitting a bond repayment claim.
If you submit a transfer and a repayment claim together, make sure that a:
- Transfer form is completed and signed by all the parties registered to the bond, and the new parties to the bond
- Bond Claim form is completed and signed by the current parties to the bond
- covering letter is attached, requesting to have the Transfer form processed before the Bond Claim form.