Non-urgent repairs Skip listen and sharing tools Listen In this section Show all pages in this sectionHide all pages in this section How to request a non-urgent repair If the landlord does not respond to your request for repairs Applying to VCAT for a repair order Applying to VCAT for a repair order If you have: written to the landlord but the non-urgent repairs in the rental property have not been fixed within 14 days, and submitted a Request for repairs inspection form to us, and we have conducted an inspection of the non-urgent repairs in the rental property and given you a report you have 60 days from when you receive a copy of our report to apply to the Victorian Civil and Administrative Tribunal (VCAT) for a repair order. Visit the Application by a tenant or landlord page on the VCAT website, or call 1300 01 8228 (1300 01 VCAT). Calling this number costs the same as a local call. Additional charges may apply if you call from overseas, on a mobile or payphone. While the issue is unresolved, you can apply for the rent or hiring charges to be paid into VCAT's Rent Special Account. Where to next: Find out what to do if you have an urgent repair Find out how to contact us for emergencies and urgent issues Read our information about the landlord or agent’s right to enter the property See our information about temporary accommodation during repairs Previous If the landlord does not respond to your request for repairs Back To Top