Rental payments in SDA

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The information on this page applies to SDA providers. If you are a resident, view Paying rent in SDA.

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Rent payments

You and the resident can agree in the lease agreement for the rent to be paid weekly, fortnightly or monthly.

Residents can choose to pay their rent by a fee-free method and have the option of paying rent by Centrepay.

Before they choose a certain payment method, you must tell them about any fees they may incur by using that method.

Residents can ask for a receipt when they pay the rent. If they pay you directly, you must give the resident a receipt straight away. Use our Written receipt for rent (Word, 565KB).

Specialist Disability Accommodation (SDA) residency agreement

You can only ask residents to pay up to 30 days’ rent in advance.

Residential tenancy agreement (short-term and long-term lease)

If the resident pays rent weekly, you cannot ask for more than 14 days’ rent in advance. If the resident pays fortnightly or monthly, you can only ask for one month’s rent in advance, unless the weekly rent is more than:

  • $350 (if the resident is on a fixed-term agreement of five years or less) or
  • $760 (if the resident is on a fixed-term agreement of more than five years).

For more information, view Rent responsibilities and receipts.

Reasonable rent contribution

The NDIS (Specialist Disability Accommodation) Rules 2016 say you can receive reasonable rent contribution (RRC) from residents. This applies to SDA residency and Residential tenancy agreements.

If a resident receives the disability support pension, their RRC cannot exceed:

  • 25 per cent of the basic rate of the disability support pension
  • plus 25 per cent of any pension supplement they receive
  • plus 25 per cent of any youth disability supplement they receive
  • plus all Commonwealth rent assistance they receive.

If a resident does not receive the disability support pension, their RRC cannot exceed:

  • 25 per cent of the basic rate of the disability support pension
  • plus all Commonwealth rent assistance they receive.

Rent increases

SDA residency agreement

You can increase the rent every six months by giving the resident at least 60 days' notice in writing. Use our Notice of rent increase to tenant/s of rented premises (Word, 578KB).

Residential tenancy agreements

You can increase the rent every:

  • six months in a short-term lease (five years or less), or
  • 12 months in a long-term lease (more than five years).

You must give the resident at least 60 days' in writing. Use our Notice of rent increase to tenant/s of rented premises (Word, 578KB).

For more information, view Rent increases.

What if the rent is too high?

The resident can ask us to investigate if they think the rent increase is too high. We will give the resident a report of our findings. They can use this report to apply to VCAT for a decision. The resident can only ask for a rent assessment within 30 days of getting the notice of rent increase.

While VCAT decides the matter, the resident must pay the lesser amount of either the:

  • rent increase amount, or
  • previous rent amount plus ten percent.

For more information, view What a tenant or resident can do if they believe the rent is too high.

Rent arrears

If a resident does not pay their rent on time, they are considered to be 'in arrears'. If a resident is more than 14 days' in arrears, you can give them a Notice to vacate.

If you have an SDA residency agreement, see Notice to vacate on Notices to end an SDA residency.

If you and the resident signed a Residential tenancy agreement, view Rent arrears.