Before 1 January 2020 providers and residents must do one of the following:
- enter into or establish an SDA residency agreement with you, or
- enter into a Residential tenancy agreement for a short-term lease with you, or
- enter into a Residential tenancy agreement for a long-term lease with you.
The provider must also give the resident the information statement that matches the agreement. Either the:
- information statement for an SDA residency agreement, or
- information statement for a Residential tenancy agreement.
To download these documents, view our Resources for support people page.
Explain certain information
The provider must explain the following information to the resident and you in a way that the resident can understand. This can verbal or in writing:
- the information statement for an SDA residency agreement or
- the information statement for a Residential tenancy agreement (short-term or long-term lease)
- any notice you receive under Part 12A – for example, a Notice of rent increase or a Breach of duty notice
- any order or direction from the Victorian Civil and Administrative Tribunal (VCAT).
Obligations of SDA providers
SDA providers are responsible for:
- setting and collecting rent
- fixing and maintaining the homes
- telling residents about any changes to the residency agreement
- addressing complaints about the SDA.
Providers have the same responsibilities as landlords in Victoria. For more information, view our Renting section.