New renting videos to help Victorian migrant communities - News alert

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19 June 2017
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A new series of multilingual videos has been developed by Consumer Affairs Victoria to explain tenants’ rights and responsibilities. 

First released in the Dari language last year, the animated clips have now been dubbed into Arabic, Karen and Swahili, for the benefit of Victoria’s growing Iraqi, Syrian, Myanmar and Congolese communities.

The languages are spoken in the top five countries of birth for people granted humanitarian visas in Victoria, and the videos cover a range of important topics such as: 

  • starting and ending a lease
  • bonds
  • repairs and condition reports.

The process for renting a property in Victoria can be very different from overseas, and new migrants who are not fluent in English often find it difficult to navigate the rental market. Additionally, people who have spent a lot of time in refugee camps may have never rented a home.

Consumer Affairs Victoria is working with refugee and migrant settlement agency AMES Australia, which will share the videos with its clients.

You can view the videos in the relevant areas of our Other languages section