New research centre aims to better protect Victorian consumers - News alert

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23 August 2017
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The Victorian Government has launched a new research centre with the aim of driving policy development to better protect Victorian consumers.

The not-for-profit, independent Consumer Policy and Research Centre (CPRC) will receive $4.95 million in funding over four and a half years from the Government for its activities.

The CPRC’s research agenda will focus on:

  • developing an annual consumer index, to be a key market health check
  • exploring issues around consumer property law, continuing the efforts of current reforms
  • improving access to and effectiveness of dispute resolution
  • improving information and education in consumer decision making
  • the impact of the growth of online transactions on disadvantaged and vulnerable consumers.

The centre replaces the Consumer Utilities Advocacy Centre, with responsibilities for consumer utilities policy transferred to the CPRC.

The CPRC is currently developing its new website. In the meantime, you can get more information on the Consumer Utilities Advocacy Centre website.