We have expanded our online licensing and registration system, 'myCAV', to include estate agents and rooming house operators licensing schemes.
myCAV allows estate agents and rooming house operators to:
- manage licence and business details
- renew their licence
- update details
- check the status of a transaction
- manage trust accounts and lodge audit reports online.
myCAV also allows users to receive and respond to communications in a secure environment.
Details on how to create a myCAV account are being sent to all licensed estate agents and rooming house operators throughout November.
Note: If you are an estate agent and had an existing account with Consumer Affairs Victoria, you must create a myCAV account, as your existing user identification and password will no longer be valid.
For more information on using myCAV and to view our video, How to create a myCAV account, visit our myCAV for estate agents or myCAV for rooming house operators pages.