myCAV for rooming house operators

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What is myCAV?

myCAV is our new online system that lets rooming house operators (both individuals and organisations) manage their compliance obligations, without needing to print and post paper forms.

Create or sign-in to your myCAV account

From 15 November 2017, all rooming house operators must use myCAV to apply for a licence, manage compliance obligations, change and update licence details, and renew their licence.

To start using myCAV, the licensed rooming house operator (or responsible person for a body corporate) must create their own myCAV account.

To create your myCAV account, you will need a personal email address to verify your identity and sign in to your account.

Your email address and password will form your unique, secure access to the myCAV system.

Once you create your account, you can update your personal details including email address, password and security questions at any time.

For more information, view our video: how to create a myCAV account, below.

Create or sign-in to your myCAV account

What you can do in myCAV

myCAV simplifies and speeds up administration tasks, such as:

  • applying for a licence
  • updating licence details, including changes of officers and managers, and business details
  • renewing your licence.

myCAV also allows you to monitor the progress of your transactions and receive and respond to communications in a secure environment.

Example of myCAV home page

Description

This myCAV dashboard screen displays your myCAV account details.

The top left-hand section, called 'We know you as', displays your registered roles within myCAV. You can review and edit this section.

The top right-hand section, called 'Notifications and alerts', displays important messages from Consumer Affairs Victoria and the Business Licensing Authority.

The bottom right-hand section, called 'Transactions in progress' and 'Transaction history', displays transactions you have drafted or submitted and those already processed.

The bottom left-hand section, called 'Licences and registrations', displays your current licences and/or registrations.

Video: How to create a myCAV account