Applying for a rental agreement
Fixed price advertising and ban on rental bidding
A rental property must be advertised at a fixed amount. A property cannot be advertised for rent with the costs listed within a price range.
Rental providers are also banned from soliciting or inviting offers of rent higher than the advertised price.
For more information, view the Fixed price advertisements and offers, and ban on inviting rental bids guide.
Inappropriate questions and discrimination disclosure
A rental provider or their agent cannot request inappropriate information in a rental application – for example, the renter's bond history.
Rental application forms must include an information statement that educates applicants, rental providers and agents about unlawful discrimination.
For more information, view the Inappropriate questions and discrimination disclosure guide.
Signing a rental agreement
Before signing
Before entering into a rental agreement, the rental provider must disclose to the renter whether the property is on the market for sale or is being repossessed, or if they are not the owner of the property, and information about any embedded energy network.
For more information, view the Disclosure requirements before entering into a rental agreement guide.
Maximum bond amount and rent in advance
Rental providers cannot ask for or accept more than one month’s rent as a bond, or require renters to pay more than one month’s rent in advance, for properties with a rent of $900 per week or less.
For more information, view the Maximum bond amount and rent in advance guide.
Moving in
Rental minimum standards
Rental minimum standards are changing, including your rights around heating and door and window locks in the rental property.
Rental providers have a duty to ensure their rental property meets the rental minimum standards.
For more information, view the Rental minimum standards guide.
Keys and security
Rental providers must provide each renter with a free set of keys or security device. Rental providers can only charge a reasonable fee for additional or replacement keys or devices.
Caravan park owners and residential park site owners must not charge a fee for the supply of a key to enable car access to the park.
For more information, view the Rental provider must provide a free set of keys for each renter guide.