Report the scam to Consumer Affairs Victoria: report a scam online or call 1300 55 81 81. Calling our Helpline costs the same as a local call. Additional charges may apply from mobile or payphones.
We will use this information to help fight scams in Victoria.
If you have lost money in a scam, and you paid by credit card, you may be able to seek a chargeback from your bank or credit card provider. A chargeback is a reversal of a charge on your credit card and is similar to a refund. For more information, view our Chargeback page.
If you are suffering financial stress due to money lost in a scam, you can call the toll-free MoneyHelp hotline on 1800 007 007.
Beyondblue provides support (including a hotline) for people suffering from depression or anxiety. You can call the hotline on 1300 22 46 36.
Lifeline runs a 24-hour suicide prevention and crisis support hotline - 13 11 14.