Metropolitan Melbourne is now in the Second Step of the roadmap for reopening. This includes changes to real estate services.
For more information about the Second Step, visit Coronavirus (COVID-19) reopening roadmap: metropolitan Melbourne at Coronavirus (COVID-19) Victoria.
Under the Second Step, residential property auctions can only be conducted remotely.
Inspections can be conducted for residential property or display homes for rental or sale, if it is a pre-arranged, private appointment and for no longer than 15 minutes.
The people attending a private property inspection are limited to only one agent and one prospective purchaser or tenant. The prospective purchaser or tenant can be accompanied by:
- one other person from the same household or their intimate partner
- their children, if under 18 years old and they cannot access any child care assistance.
Current residents cannot be at the property at the same time as the inspection. A resident is permitted to leave home so that the inspection can take place.
An inspection cannot take place if the resident is in quarantine or self-isolation in the property. If tenants are immuno-compromised or in another vulnerable cohort, a virtual inspection may be an appropriate alternative.
You can leave your home to attend a pre-arranged property inspection but you must not leave your home for longer than 2 hours in total.
If you live in metropolitan Melbourne you cannot travel to regional Victoria to inspect a property for sale or lease. If you live in regional Victoria you cannot travel to metropolitan Melbourne to inspect a property for sale or lease. You can travel beyond 5km to inspect a property for sale or lease.
Anyone attending a property should maintain physical distancing, by keeping 1.5 metres away from others, and must wear a face mask unless they have a lawful reason not to.
It is important to practise good hygiene, with regular hand washing and hand sanitising. If you feel unwell, even if symptoms are mild, you must get tested and stay home.
Attending a residential property for other reasons
An agent and one other service provider can enter a residential property to conduct any necessary property marketing, sales and rental activities that cannot be done remotely; for example to take photos or record videos.
On-site activities (such as inspections and other rental services) are also allowed:
- if urgent or emergency maintenance is required
- for services related to property settlement; for example bank valuations and building, pest or final inspections
- end-of-lease services (including exit inspections, completing condition reports, cleaning and removalists).
Any person attending a property should maintain physical distancing by keeping 1.5 metres away from others, and must wear a face mask unless they have a lawful reason not to.
Inspections by vendors or landlords
A vendor or a landlord can enter a property to inspect it if they have served a valid notice to enter the premises under the Residential Tenancies Act 1997.
Ending a lease
Tenants can give notice of intention to vacate in metropolitan Melbourne, but landlords cannot issue a Notice to vacate. A landlord may seek a Victorian Civil and Administrative Tribunal (VCAT) order to have a tenancy terminated on the grounds that a tenant has breached their obligations under the Residential Tenancies Act or the tenancy agreement.
You can use a removalist to help when moving. You should also take extra steps to stay safe, including wearing a face mask, maintaining physical distance of 1.5 metres from other people whenever possible, and practising good hygiene.
You can only help someone in another household to move if they need care and support due to age, infirmity, disability, or because of their health.