We can help with fundraising issues in a disaster, such as a storm, flood, bushfire or earthquake.
Donate safely - avoid charity scams
- To support communities impacted by our state's devastating bushfires, consider donating to the Victorian Bushfire Appeal. The Victorian Government established this appeal with Bendigo Bank and The Salvation Army.
- Donate to established relief organisations with a strong record in providing aid. Be wary of giving money to an unfamiliar charity.
- Approach charity organisations directly to make a donation. Ring the fundraiser’s hotline if you want to donate over the phone. Never use a phone number or website address given by a person who first called, visited or emailed you.
- Do not use links to websites provided in emails. If you want to donate online, it is safer to search for the charity’s official website using a search engine – websites set up by scammers are less likely to rank highly.
- Never respond to an unsolicited email asking for donations - even if it claims to represent a reputable fundraiser or seems legitimate.
- Only hand over money to someone wearing proper identification and always ask for a receipt. If they are not wearing identification, ask to see it. Make sure collection tins or containers are sealed and clearly labelled with the fundraiser’s logo.
- Never give out your personal, credit card or online account details unless you initiated contact and it is a trusted source. If you are still unsure, ask the fundraiser if you can donate at a local bank.
- We register legitimate fundraisers. Before donating, view our fundraising public register.
- If the charity is well-known but you are suspicious of a collector in your area, contact the charity and ask if they are aware of the collector.
Setting up an emergency fundraising appeal
To set up as a fundraiser, you may need to register with us. This helps donors know who they are giving to, and how much of their donation will reach the beneficiaries. Registration is free. It usually takes 28 days to complete your registration, if you meet the requirements and supply all the information requested on the application form.
Urgent applications may be processed in less time in special circumstances. You must apply via our online system, myCAV, and include a statement telling us why your application is urgent.
If you expect to raise less than $20,000 gross in a financial year, see our information about exemptions from fundraising.
Even if you do not need to register, you must meet other legal obligations. For more information, see our Register as a fundraiser page.
Report fake fundraisers
Protect others and help make sure donations go to legitimate charities and causes. Promptly report fake fundraisers via our Report a scam page.
For more information, visit the Australian Competition and Consumer Commission's Bushfires and scams page.