What are your rights?
What happens when your new fridge starts leaking?
What if the smartphone you bought online arrived with a cracked screen?
Who pays for the delivery costs when you return things you’ve bought online?
Can you get your money back?
Whether you buy in-store or online, you have a right to a remedy when goods are faulty, not delivered or are not fit for purpose.
Play Party for you rights
Watch the video below for a preview.