International students affected by the coronavirus travel ban

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This information is for students who are unable to travel to Victoria and need to cancel their rental accommodation before moving in, or change the date of moving in.

If you have a lease and want to keep your current accommodation arrangements as they are, your usual rights and responsibilities as a tenant will apply. See Your renting rights.

There is related information for property managers on our Leases and bonds – information for property managers page.

If you have signed a tenancy agreement (also called a lease)

You can change or cancel the lease if your landlord or agent agrees. Make sure you get their agreement in writing. 

If you cancel and:

  • you paid any rent in advance, you may be able to negotiate a refund or partial refund with your landlord or agent 
  • you paid a bond, the landlord or agent should tell the Residential Tenancies Bond Authority (RTBA) to pay this back to you. If they do not, contact the RTBA.

If you cannot reach an agreement with the landlord or agent, either you or they can apply to the Victorian Civil and Administrative Tribunal (VCAT) to end the lease due to severe hardship.

If you have paid a bond or rent in advance, but not signed a lease

This may be considered a verbal lease. You can change or cancel it if your landlord or agent agrees. Make sure you get their agreement in writing. 

If you cancel and:

  • you paid any rent in advance, you may be able to negotiate a refund or partial refund with your landlord or agent 
  • you paid a bond, the landlord or agent should tell the RTBA to pay this back to you. If they do not, contact the RTBA.

If you cannot reach an agreement with the landlord or agent, either you or they can apply to VCAT to end the lease due to severe hardship.

If you have not signed a lease or paid any money

You can cancel the rental arrangement by telling the landlord or agent. You do not have to pay any money.

If you have booked homestay accommodation

Homestay arrangements are not covered by renting laws. For information on your rights, view our Contracts section.

If you booked homestay accommodation through your college or university, contact them about changing or cancelling the arrangement.