First prize – Shopping rights category
Where's my refund?
Created by Tia, Emmison and Emily from The Peninsula School, Mt Eliza.
In Where's My Refund? a consumer, unhappy with her purchase of a faulty product, seeks a refund.
To learn more about your shopping rights, visit our Shopping section.
Video transcript: Where's My Refund? (Word, 26KB)
First prize - Scams category
Created by Megha, Madeleine and Jennifer from Gilson College, Taylors Hill.
Detective Rhymesalot illustrates a range of different scams and scamming methods, with potential victims steered in the right direction by the savvy detective.
For advice on scams, visit our Scams section