Product safety for consumers

Consumer Affairs Victoria works closely with the Commonwealth and other jurisdictions to administer the product safety laws provisions of the Australian Consumer Law throughout Australia.

You are entitled to expect that every retailer, manufacturer and importer in Australia complies with product safety laws. Product safety laws apply to products bought in shops, at home, over the phone or online. If you are injured by a consumer product, report it to the place you bought it from.

If you wish to report an unsafe product, you may do so using our online product safety complaint form.

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Last updated: 07/11/2016

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