General penalties

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Section of the Competition and Consumer Act Schedule 2 - Australian Consumer Law Your obligation Maximum civil pecuniary penalty for breaching your obligation Maximum criminal penalty for breaching your obligation
66(2) You must display a notice about consumer guarantees if the Commonwealth Minister determines such a notice is required. $50,000 (body corporate), $10,000 (person) see s224(3) $50,000 (body corporate), $10,000 (person) see s169
100(1) You must give a consumer proof of transaction as soon as possible for purchases of goods or services totalling $75 or more (excluding GST). $15,000 (body corporate), $3,000 (person) see 224(3) N/A
100(3) You must give a consumer proof of transaction within seven days, on request, for purchases of goods or services totalling less than $75 (excluding GST). $15,000 (body corporate), $3,000 (person) see 224(3) N/A
101(3) You must give a consumer an itemised bill for services within seven days on request. $15,000 (body corporate), $3,000 (person) see 224(3) N/A
101(4) You must not charge a consumer for an itemised bill. $15,000 (body corporate), $3,000 (person) see 224(3) N/A
102(2) You must not give a warranty against defects that does not comply with regulations under the Australian Consumer Law or represent to a consumer that the goods or services have such a warranty. $50,000 (body corporate), $10,000 (person) see 224(3) 50,000 (body corporate), $10,000 (person) see section 192
103(2) You must not accept goods for repair without providing the consumer with any notices required by regulations under the Australian Consumer Law. $50,000 (body corporate), $10,000 (person) see 224(3) $50,000 (body corporate), $10,000 (person) see section 193

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