The Residential Tenancies Bond Authority (RTBA) holds all Victorian residential tenancy bonds, including those on rented premises, long-term caravans, rooming houses and sites under site agreements.
The RTBA holds bonds in trust for landlords/agents and tenants, or owners and residents, giving all parties equal say on how bonds should be repaid when a rental agreement ends.
Bonds are repaid either as agreed by the landlord/agent or tenant, or owner or resident. If there is a dispute about how repayment is to be divided, an application may be made to the Victorian Civil and Administrative Tribunal to decide the matter.
The RTBA processes all bond transactions on the day of receipt if they come with a correctly completed form.
If a form has not been correctly completed, it will be returned the next business day.
Bond repayments are made by an overnight direct credit or by a cheque mailed the next business day.
RTBA Online
RTBA Online allows tenants, residents, landlords, agents and owners to view the status of their bond transactions and generate forms for:
- bond lodgement
- bond repayment claims
- bond transfers
- retained repayments.
Forms generated through RTBA Online must be printed, signed by the relevant parties and then submitted to the RTBA.
Forms should be mailed to:
RTBA
Locked Bag 007
Wendouree VIC 3355
Landlords, tenants and residents can view their rental bond details online. The login details that must be provided are the:
- bond number, and
- the family name of one of the tenants or residents.
Agents can be approved as registered users; this allows them to view and undertake transactions on bonds registered to them.
Visit RTBA Online.
Annual reports
Last updated: 11/05/2012